Privacy Policy

Last updated: 01.07.2026

1. Introduction

At Prime Drive (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data in accordance with the applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable personal data protection legislation of the Republic of Slovenia.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or rent a vehicle from us.

2. Data Controller

The data controller responsible for processing your personal data is:

Company name: Prime Drive
Registered address: Slamnikarska cesta 1D, 1230 Domžale
Email: primedrive.eu@gmail.com

For any questions regarding the processing of your personal data, please contact us using the details above.

3. Personal Data We Collect

We may collect and process the following personal information:

• Full name

• Date of birth

• Contact details (email address, phone number, address)

• Identification documents (ID card or passport details)

• Driving licence information

• International Driving Permit details, where applicable

• Payment and billing information

• Rental details and vehicle preferences

• Communication records with our customer support team

• Technical information such as IP address, browser type, and website usage data

4. How We Use Your Personal Data

We process your personal data for the following purposes:

• Processing and managing vehicle rental reservations

• Providing rental services and customer support

• Verifying driver eligibility and legal requirements

• Preparing rental agreements and invoices

• Processing payments and deposits

• Communicating with you regarding your reservation

• Improving our services and website experience

• Meeting legal and regulatory obligations

5. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Performance of a contract – when processing is necessary to provide vehicle rental services

• Legal obligations – when required by Slovenian or EU laws

• Legitimate interests – for improving services, security, and business operations

• Consent – where you have provided explicit consent for specific processing activities

6. Data Sharing and Disclosure

We do not sell or rent your personal data.

Your personal information may be shared only when necessary with:

• Payment service providers

• Insurance providers

• Legal authorities when required by law

• Service providers supporting our business operations

All third parties are required to protect your personal data and process it only according to applicable data protection laws.

7. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access

• Loss or destruction

• Misuse or disclosure

Your personal data is stored only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable laws.

8. Cookies

Our website may use cookies and similar technologies to improve website functionality, analyse traffic, and provide a better user experience.

You can manage or disable cookies through your browser settings. Where required by law, we will request your consent before placing non-essential cookies.

9. Your Data Protection Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your personal data

• Restrict processing of your data

• Object to certain processing activities

• Request data portability

• Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the contact details provided above.

10. Complaints

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection authority in Slovenia:

Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec)
Website: primedrive-eu.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The updated version will always be published on this page with the latest revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

Prime Drive d.o.o.
Registered address: Slamnikarska cesta 1D, 1230 Domžale
Email: primedrive.eu@gmail.com

© PRIME DRIVE 2026 All Rights Reserved.